Addressable Anxiety? Time to Jump In

“Crossing the chasm” and what is it going to take for advertisers, programmers and distributors to adopt and accelerate addressable? What is holding it back? What are the myths out there?

Two billion dollars. Or actually, more than two billion dollars. That’s about how much money advertisers will place on addressable television in 2018, from a standing start just a few years ago. Sounds great, right? I mean, if you started a business that was doing a couple of billion dollars you’d be thrilled. I sure would be. But compare two billion to the roughly seventy billion that advertisers spend on American television and suddenly it doesn’t seem like much – not even three percent.

And yet over two hundred advertisers have tested addressable television, and their tests have proven successful enough that over ninety percent of them have dedicated a portion of their media buys to addressability. One rarely sees a success rate more than ninety percent anywhere, much less in advertising.

Which raises the obvious question: How can a technology that is demonstrably so effective have such a low share of television spend? What’s holding it back?

Based on many conversations with media people as well as marketers, I can point to four main reasons:

1. Distributor Reach

While addressable television was planned from the outset to be a universal improvement to “conventional” television advertising, the rate of adoption by distributors (i.e., cable, telco, satellite) has varied. And while there are many advertisers who have successfully tested addressable campaigns covering less than a full national footprint, there are others who have used that as an excuse to hold back. In our opinion that’s a very big missed opportunity to establish solid learning about addressable practices, learning which will become increasingly valuable as the footprint expands to universality. But all we can do is lead a horse to water.

2. National Network Addressability

As with universal distribution, it has been the long-term vision to extend addressability to all forms of television: The distributor inventory (i.e., the “local two minutes”) as well as networks (broadcast and cable) and local television. But so far addressability is limited to distributor-controlled inventory; some advertisers are waiting on the sidelines until the others are lit up.

3. Clear Attribution Analyses

Television advertising historically has been an effective but blunt instrument. ROI analyses, such as they are, fall into the hand-waving category: “We spent X on television and our market share increased by Y.” Addressable television brings with it a much more precise way of determining who saw the spot and how they responded. But as with all new forms of analysis, this one brings skepticism on the part of advertisers and media buyers; it’ll take a while for them to see just how reliable this form of attribution analysis really is.

4. Advertiser Timidity

Advertising has historically been a business made up of a few daring explorers and a whole bunch of timid followers. And those followers really don’t act until they believe the path has been cleared of all danger. Even though there’s a great deal of evidence showing that addressable campaigns work very well for most advertisers, many are still too shy or too uncertain to dip their toe in the water. Which, of course, is their loss – they get to watch as their competitors figure out how to use this powerful weapon.

As you might expect us to say: Jump in, the water’s fine.

 

Written by Michael Kubin, EVP Media

Liberty Global to use machine learning to target ad market with Liberty Insights

Liberty Global is going on the offensive against tech giants Google and Facebook by working collaboratively with broadcasters and the veracity and scale of data harvested from its own platforms.

Laurence Miall-d’Aout

(DigitalTVEurope.com) – “There are lots of fears about how big the threat GAFA [Google, Apple, Facebook and Amazon] has become and how regulation doesn’t seem to apply to them but they don’t have the rich data about how customers behave which we do,” Laurence Miall-d’Aout, VP, data and advanced advertising, Liberty Global told Cable Congress in Dublin. “That is our data and it is up to us – and the cable industry as a whole – to harness this data better.

The cable giant is developing Liberty Insights, presented as a single platform encompassing aggregated consumer data from its 24 million customers, accessed over 14 million devices and uniting 15 billion viewing hours combining customer and viewing data with third party data.

It will use Machine Learning to offer insights on advertising and programming to broadcasters within its stable on a local and macro level.

Broadcasters are increasingly looking to exploit data from user sign-ins and subscriptions in the hope this will lift their fortunes in an advertising market dominated by the major tech platforms. This data will be used to generate the kind of personalised content recommendations that are familiar to customers of streaming services, while it will also allow for more relevant advertising, according to Liberty Global.

“Our first party data can measure against GAFA,” Miall-d’Aout declared. “We are an alternative to Facebook and Google.”

It is one of a multiplicity of industry initiatives seeking to fill the void left by standard TV audience measurements which have struggled to keep pace with advertiser demand for accurate and reliable cross-platform metrics.

“We cannot replace Nielsen and BARB,” she said. “Barb and Nielsen have rigourous research and methodology that we can learn from and even use for our algorithm. But our data with its granularity can provide attribution in a way TV could not offer before.

Like commercial TV broadcasters, the cable operator is looking to turn the concerns marketers such as P&G and Unilever have about brand safety into its advantage.

“A lot of brands turning away from digital money and we are pushing that money back to DTV,” she said.

She said Liberty offered the attributes which had enticed brands to digital platforms in the first place, namely: scale, data, attribution (accountability) and the ability to trade easily.

The company is rolling out addressable advertising in its various territories. With TV3 Group, the Irish commercial broadcaster it owns, Liberty will likely launch TA this year, through the partnership between Virgin Media and rival Sky [Sky AdSmart] announced last June. [TV3 is on track to rebrand its three channels – TV3, 3e and Be3 – as Virgin Media Television in the second quarter of 2018].

“We have opened up Virgin Media in the UK and Ireland where addressable ads are the beginning of the creation of a new marketplace [for addressable ads].”

It has made similar moves in Belgium with cable broadband services provider Telenet.

“As an ecosystem we need TV to stay relevant,” insisted Miall-d’Aout. “We need those TV broadcasters to make money and to that they can recoup some of their traditional business [from the tech giants] and that’s where our data can play a role.”

“We have been historically very poor in creating a unified data sets. The data sets in our organisation have been collected in silos making it difficult to change overnight to a culture based around AI and ML.

She added that the Liberty’s advanced advertising and data unit was on the hunt for ‘data scientists’ to help it adapt.

“I believe if we create our own data platform we can defend ourselves against GAFA,” said Miall-d’Aout. “We can use the data to launch new product, gain new audiences, derive new data and drive innovation.”

She added: “Seventy per cent of the big data initiatives are not profitable. We have the opportunity to change that at Liberty.”

Liberty Global has operations in 12 European countries under the consumer brands Virgin Media, Unitymedia, Telenet and UPC. In addition, it owns 50% of VodafoneZiggo, a joint venture in the Netherlands, as well as significant content investments in ITV, All3Media, LionsGate, Formula E racing series and several regional sports networks.

 

Written by Adrian Pennington

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Forrester Survey Of ANA Members: Addressable TV At Inflection Point, Will Grow Rapidly

Beet.TV (SAN FRANCISCO) – Based on a survey of 88 Association of National Advertisers members and the Everett Rogers innovation adoption model, addressable television advertising has reached its inflection point and will grow quickly. This is because 15% of respondents regularly include addressable in their TV plans while another 35% have experimented with it.

“These numbers to me really indicate that we’re at that inflection point, and after all these years of talk and headlines, conferences about it, it’s actually going to start happening,” says Jim Nail, Principal Analyst at Forrester Research.

Nail presented the findings of the ANA/Forrester State of TV and Online Video Survey at RampUp 2018, the two-day LiveRamp conference. In this interview with Beet.TV, Nail explains why the annual TV Upfront ritual isn’t going away anytime soon and why marketers need to be “data detectives” in evaluating providers of advanced audience-targeting data.

According to the Rogers diffusion of innovations theory, once 15% of market participants have adopted a new innovation and 30% represent the early mainstream, “you’re at the inflection point, the proverbial hockey stick where the adoption accelerates rapidly,” Nail says.

In the survey, 28% of marketers reported being knowledgeable about addressable TV but haven’t yet entered the market, while 18% said they were aware of it but don’t know enough to use it and 6% said they were not at all aware of it.

While the industry is “not going to abandon the Upfronts anytime soon,” mainly owing to greater demand for primetime inventory than there is supply, advanced TV targeting is playing an ever-increasing role in negotiations, according to Nail.

Nail is “really excited” about some of the companies that are building the tools that buyers need to build TV schedules based on audience targeting beyond age and gender. “No buyer wants to be dependent on the data that the seller is telling them ‘here’s who our audience is.’ LiveRamp is certainly making a big contribution to the development of this area,” he says.

These data providers enable buyers to “let me do my planning myself and then go to the sellers and negotiate from that basis.”

He calls automatic content recognition technology that helps to track TV viewing and ad exposure “a very promising area of data.” Then he cautions that marketers entering the space need to become data detectives.

“All of those platforms promise a lot but you can’t take it at face value. You’ve got to ask who are these users that you’re getting this data from, how representative are they of the viewing audience as a whole.”

It boils down to “classic market research nuts and bolts methodology stuff to make sure that the data that you’re getting is really as high quality, as solid as the traditional data sets, like Nielsen, MRI and Simmons.”

This video is part of a series produced in San Francisco at the RampUp 2018 conference. The series is sponsored by Alphonso. For more videos from the series, please visit this page.

BY STEVE ELLWANGER

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